Tag Archives: business

Work Towards Success

Posted on by
Reply

It is no secret some of us are working at jobs we dislike. We are working for a paycheck because job satisfaction is sorely lacking. Bills have to be payed, our home has to be maintained, and life has to be managed. It may not be the greatest job in the world, but it happens to be the only job we have at the moment.

How great it would be if one day soon we discovered that we worked our way right out of our job and into a better one! Suddenly spending most of each week at a job would be more exciting than the agony of collecting a paycheck. If only it would happen.

It can and does happen every day to people like you and me. Every day someone wakes up and heads off to work to find that they no longer have to do the job that gets a paycheck. Instead they have been moved or promoted into a job that has some meaning, and feels good walking out the door after the day is done.

The most important part of improving any work situation is creating and following a plan for your working future. Creating a plan to move from point A to point B at work keeps out work distraction and tracks how well the plan is working. Update and modify the plan as needed.

In general do work you are supposed to be doing, and any extra work that is important to your Boss when you have free time, and skip the rest. One of the biggest stumbling blocks holding people back from being selected for raises  or promotion is not doing work which is important to your Boss. Your Boss not only signs off on your time card every week and manages your performance, your Boss also has influence on your working future.

Your Boss generally expects you to accomplish a specific list of tasks and some general tasks too. These primary tasks should be the focus of a day at work. Doing your best can have a big payoff. Performing a task that is not important to your Boss while neglecting primary responsibility leaves a lasting impression with your Boss, and it is negative.

Become an expert at your job if possible. In most cases there is always more to learn about your job. If you are not an expert on your job, ask your coworkers about those things you do not know about your job. Dig down into the details. Most people like to show off how much they know, so finding a willing audience is a breath of fresh air for them.

Look for smarter, better, or faster ways to accomplish tasks. As the workday progresses, imagine other ways of doing the work. Whether any ideas really are faster or better, is not as important as the process of thinking about how the work is done and can be done better.

As technology changes there is are always possibilities of identifying new ways of doing the same old task. If the new way makes the task faster or better capture it, and discuss it with your Boss when the opportunity is there. All it takes is one second in a workday for a flash of insight to help you step out of the crowd and into the limelight.

Manage your relationship with your Boss. Perception is important to your Boss. Your Boss may only have a general idea about what kind of worker you are. Make sure the perception your Boss has of you is as polished as it can be. Show up for work a few minutes early and stay a few minutes late. Talk with the people on other shifts. Speaking with people who do the same work at a different time, may know something worth knowing.

A few  minutes a day invested in making friends across shifts can have unexpected benefits. If nothing else, more people get to know your name, and may share important  information with you, as you share information with them.

Just as you should leave your work at work, leave your personal life at the door too. It is much better to keep conversation general, and keep your personal life personal. All of your Coworkers have conversations with your Boss too. Once something personal is shared, there is no way to recall something that should not have been said.

No matter the result of any calendar period, making and following a work plan, lay the foundation for the future. Skills are honed, knowledge is gained, and new skills are developed that may help in landing a new job at a different company. Nothing is wasted at work except time. Make the most of work time, and let that time create new options for your working future.

Share

Follow Through Goal Setting

Posted on by
3

I was pulling into a parking place at a fast food place for a cup of coffee when I observed three young boys ride up on their bicycles. They only had one bicycle lock, and there was no convenient bike rack to place their bicycles in. I watched as one boy stood by the bicycles, and the other two walked around the front of the building looking for a secure place to lock their bicycles to. The two boys walked back to the boy guarding the bicycles and they had a short discussion of how and where they were going to lock up their three bicycles with one lock as I opened the door and walked inside.

I asked for, received, and paid for my coffee, and walked to a small table in the corner. The boys walked through the entrance, and the boy who appeared to be the oldest walked up to the counter where he was asked by the person running the counter if she could help him.

“Do you still have one dollar drinks?

“Yes, any size drink for one dollar.”

“I would like a large soda and three straws.”

Noticeable lack of manners on the boy’s end of the conversation, but that is another post. The boy was given his large soda cup and three straws. He paid his money and joined his friends at a booth to share their drink.

For about thirty seconds all was well with the boys. Suddenly one boy says loudly that he does not want any more of the soda because one of the other boys spit in it. Of course it was denied by both of them, and the accuser reaffirmed his accusation of spitting in the shared soda cup along with a name and pointed finger.

The questionably guilty boy stated he was not spitting into the soda. He was blowing bubbles, as he always did with his soda. The third boy sided with the accuser, stating how that is wrong to do that when they all three were sharing a soda. He finished saying he did not want any more soda either, pushing the cup to the bubble blower.

Both offended and defensive, the accused bubble blower did not know what to do. He had a whole soda to himself, but his friends were angry with him. They were telling him how they spent their money on a drink for all of them, and he ruined it by blowing bubbles into the soda and getting spit in the soda. The guilty boy, not being able to think of a way out of the dilemma, stood up and walked to the soda machine where he poured out the soda, and threw the cup away.

While this may be a short story of a small event concerning three young boys sharing a soda, there are valuable pointers and tips that may be gleaned from this situation.

The boys had a plan which was mostly successful. They applied previously tested and beneficial problem solving techniques to their small group. The boys had learned to cooperate getting to the fast food place, which was over one-half mile from the closest housing, and across a busy six lane street, which is at times no small feat in itself.

The boys had cooperated pooling their change to buy a shared soda. Arriving at the restaurant, the boys used sound teamwork techniques in finding a spot on the building where their bicycles could all be locked together. They behaved as expected once inside, with two of the boys going to a booth, while the third ordered their drink. They each had their own straw to drink from.

Up to this moment the boys were working as a team. They probably have been in each others company long enough they knew what to do without thinking about it. Each knew his role and each of them perhaps was pliable enough to exchange leadership roles and direct activities as needed.

Where their plan unravelled was in the actual drinking of the soda. The soda was the ultimate prize. All their planning, working together, and coordination was accomplished for this single goal of having a cold drink on a hot day for as little money as possible.

What the boys failed to plan for was how they would enjoy their soda jointly. Their planning and teamwork fell apart at this moment. They had not previously discussed their expectations of each others drinking habits before buying the soda. Each of them thought the other two would drink in a manner they all would find acceptable. As a result, their plan was not accomplished and they all lost something in the process.

Often we find ourselves in the same situations in our own life. We each have goals or end points of some type we are always working towards, wether business or personal. We flesh out our plans and start putting them into action. We make small adjustments and tweaks as we go. If we planned well enough, and we enjoy a little good fortune we arrive at our goal. Now what?

People who have achieved a long range goal, and then lost it shortly thereafter are all around us, all we have to do is look. Couples marry, and between the husband and wife they are working three jobs to afford the things they want for their life. Then they separate because they have grown apart becoming strangers.

Successful business people who spent years building their business lose it over something that has nothing to do with running a business. Each week we may hear or read of someone wins a lottery or receives a substantial amount of money, only to wake up broke a few years later.

It is important to have a plan no matter how vague it may be. It is vital to have a plan that includes the end point in it. Whether the end point is sharing a soda, working towards a future, or building a business, it is as important to plan through the process of achieving the desired result as it is taking the first step of turning an idea into action.

Share

Know Your Formal and Informal Expectations

Posted on by
1

No matter where you live, what you do, or how young or old you are, sooner or later you know there are expectations that apply to you. Those expectations are not always stated or obvious but are there all the same. Getting along in your family group, work group, or with friends means certain expectations are met.

There is a general division of labor, that is sex, educational, and job based. Terms are used to define the types of labor are used as a rough indicator of work expectations. The terms are “Blue Collar”, and “White Collar”, define what you do for a job, and how you do it.

If you do physical work for a living you are considered a ‘Blue Collar’ worker because you wear work clothes and do physical labor. You know your job as a portion of a larger project. You require some direction and some level of supervision to be successful in your job.

If you have a college education or smart and lucky, you work in an office and you managed your own work or projects. Someone is your boss, but has little day to day interaction with you about your work. You are considered a ‘White Collar’ worker if you meet these criteria. You know what your job is, how to it, and you alone are responsible completing your work.

Growing up from young child to adult, people around you change their expectations of you as you grow. It is almost like a change from blue collar to white collar worker as you mature. As a child you are usually doing something because a parental figure told you too, and doing that something because it needs to be done. As you grow, you do more on your own because you know they need to be done.

Expectations in the work place, social circles, and families are both formal and informal. There are tasks you must complete, and certain behaviors are expected from you. In your social life, your family expects good manners, and your respect for each of them. Your friends expect you think like they do, and to be there for them if they need your help.

Informal expectations are harder to define because they are not talked about nor obvious. In a business setting, a company has policies in place that determine how employees are expected to conduct themselves, and solves differences. These are written down somewhere and everyone working for the company is expected to know them and follow them.

Informal business expectations may on occasion appear to conflict with formal expectations. For example, there may be a formal company expectation of how problems are solved. This may involve a formal process of creating a system of problem definition, all possible solutions, mapped out better solutions, leading to a best solution. Informally, the correct solution may one that is decided over a beer after work, or a weekend basketball game.

Knowing what informal expectations in your work or social group are and following them is important. Informal expectations may mean publicly supporting decisions out of your control while privately disagreeing with them. You company expects you to meet certain standards of dress, behavior and language. These are formal expectations and are written down and talked about.

Completing certain family chores necessary for family unity and happiness without being told once you reach a certain age become informal expectations. Breaking one or more of these expectations and conflict is sure to follow. If you are young adult newly living on your own, new to the workplace, or joining a new group, learning both formal and informal expectations makes your day go better.

Share

Nobody Told Me!

Posted on by
Reply

I didn’t know. Nobody told me. Do you ever hear these phrases? Ever hear yourself using them? Almost every time I hear them, they are used as a defensive response or a way to avoid responsibility. Nobody told me, I didn’t know.

When phrases like these are uttered, someone is generally given a free one time use pass. They are forgiven or excused for not knowing. Used more than once in a while, the utterer is not well thought of.

For a few people, these phrases and others like them, are over used excuses. While exceptions occur, exceptions should be the exception and not the rule.

What is your common response when asked why you are or are not doing something? Are you one of the few, guilty of uttering not being told, or not knowing? Do you find yourself uttering these phrases a little too often?

Not knowing, is a sign or symptom of more going in the background than the few words each phrase contains. No one told me, for example, has hidden meanings other than the obvious one. No matter where you work, no one has a job to make sure you know what you need to know after you are trained.

When something changes in your workplace, some form of communication is used telling you what has changed. If you hear yourself using these phrases more than once in a long while, below are some ideas you can use to ensure you rarely utter them again, if ever.

The key to knowing is to be proactive. Being proactive is a very effective tool you can use in your work and personal life. Being proactive, you always learn or know about changes that are important to you.

One of the best ways to be proactive is to pay attention. Some way, somehow in your place of work, there is a system in place of how information is passed on. Learn how important information is passed on.

Find out if  your company uses email, a bulletin board, a formal shift meeting, or the person you relieve is supposed to tell you. Make your first job of the day reading, listening,or asking about: “What is going on, anything new today?”

Asking a simple question like this and actively listening to the answer will save you from ever uttering a hollow excuse again. Once you get used to reading, and asking questions, you will know what you need to know. You will know about any changes, and you will look sharp, and become more valuable at work.

Occasionally something changes and you really had no way of knowing. Instead of reaching for a new way of saying you did not know, or were not told, you can use a much more powerful tool.

You can say: I read, listened to, or checked for changes, and there was nothing posted, sent, or mentioned. I asked ‘somebody’ who I took over from, and they did not mention any changes.

If the power of response escapes you, go back and read the first paragraph of this post and compare the two responses. Which reply would you rather give, and which reply would you rather hear? There is a lot of power in words used correctly.

If you are new on the job, and you truly did not know, be honest about it. Follow up honestly with a good question. “I was not aware of this, how and where do I find out about these changes?” Phrasing your reply like this, you will be way ahead of others, who automatically fall back on those old, worn out, ‘I didn’t know’ type phrases.

Now you know how to be on top of your job and your life, you can identify how important information is not being passed on to you. If you find that there is no formal way information is passed on, suggest a way! Using your new proactive way of being, suggest a new or better way of passing on information or changes. Think of a method that is easy and everyone see, hear, or read and let someone know in a professional manner, who can make it happen. It may get you a raise!

Share

Using The Art Of Friendship

Posted on by
Reply

If you have taken any business classes, work for a corporation, or enjoy strategy games, you probably have heard of Sun Tzu. This little treatise of approximately sixty-two-hundred characters has been studied, taught in war college, business classes for many centuries.

Sun Tzu’s writing is a good asset for business because it lays a foundation a business can follow to thrive and survive in their appropriate market(s). Sun Tzu’s, “Art Of War” provides a focusing lense leading to success for any size business. It has been said that Sun Tzu and Niccolò Machiavelli are all the only business partners one needs for business success.

Unfortunately these business partners have found themselves being used in areas where they are ineffective and self defeating. In arenas of friendship and cooperative work towards a common goal, Sun Tzu and Machiavelli ruin more friendships and joint efforts than they help.

Some people in todays overly competitive society have discarded appropriate and accepted forms of personal interaction and instead create for themselves a world of thinly disguised guerilla warfare and subterfuge.

Competition holds a valid place in business. Healthy competition between areas of a business helps competing groups reach a higher level than would be possible without competition. Competition among employees in the same work group, where some are waging war against their coworkers to promote themselves is destructive for the group and the parent company.

Utilizing Sun Tzu and Machiavelli for whole life management is not only destructive, it is dangerous. It destroys friendships, relationships, and families, leaving one isolated and alone. Family life and friendships are just that. Friendship and family life is a place where one can go to leaving the outside world behind.

Life is a series of battles and struggle, but as with an army, there has to be a place where one can go and relax and recuperate. A place where one can be themselves without worrying beyond good manners about what is happening around them.

For anyone living a life comprised of total personal war and continuos competition I suggest a new direction. I propose, “The Art Of Friendship”. Create a life where the Art of Friendship can survive and thrive makes everyone more effective in other areas of their life.

The Art of Friendship is a way of dealing with people around you who share your interests, either business or personal and benefits everyone by making everyone more effective and prosperous. Instead of planning assassinations of coworkers or friends who’s interests are a little too close to our own, look for ways to work together and share in the glow of excellence instead of the the false glow of simply winning.

Allowing those around you to work jointly towards a common goal, is not only more personally satisfying, it is powerful. Instead of working as a single entity, having more people to work together towards the same goal increases the chance of success, and reduces failure from something not considered by an individual.

These days to many people see themselves as a lone warrior out battling the forces against them. What they are really doing is creating is a vacuum, where everything that could be accomplished with help can not be done because no one is willing to risk helping.

Same as a single stick being easily broken, whereas a tied bundle of sticks can not, working together in friendship and trust creates environments where everyone wins more than any individual can alone.

Business in many respects is a game of chess, consisting of moves and counter moves. Although chess is played by one individual competing against a second individual, the individual pieces on the chess board are acting as a team with a common goal. The complete team of chess pieces wins the chess match, not an individual chess piece. Try working with your coworkers and friends instead of trying to better them, and see what you can conquer as a complete functioning team, and not a single chess piece.

Share

Management by fear, or winning at any cost

Posted on by
1

I like management. I enjoy the different ways we choose to make their world work for ourselves. To be the most successful manager is more of an art form than a method, as a method can only take you so far. The very successful managers follow a blueprint method they studied, and then put into practice. The most brilliant managers however take a certain management style, and made it their own with minor tweaks and changes.

There has always been a type of manager that most people do not like, and yet they are successful. They can be identified easily because you never know what they are about to do in the next second. I remember the first person with this type of management I actually worked with was in the military. He was my Squadron Commander, and by all accounts he was quite successful. There was quite a grade difference between him, and those at my level. He was quite friendly, and affable, but talking with him was like walking on proverbial eggshells.

You had to be very careful with him, because the slightest improper remark that you never even noticed until he reminded you who owned your world, had you on the immediate defensive for a harmless comment. You found yourself trying to defend something said that needed no defense, because he decided it was somehow inappropriate. For a few very tense moments, your immediate future was very much undetermined.

I was watching the history channel this last weekend. They do a series named Gangland, and that is where the mystery was solved for me. One of the men on the show mentioned that he was told to study the classics, especially Niccolo Machiavelli. I never heard much about Machiavelli except a mention in some odd book here and there. This week I decided as I was book challenged I would brush up on Niccolo Machiavelli.

It seems he is a whole new aspect in the management arena. All by himself he determined an optimum method of management that had the most direct results in the shortest and least painful amount of time and effort. It is an adoption of Niccolo Machiavelli that these odd but interesting people use to control their empires, no matter how large or small.

What makes these people unique is they are successful because they are focused on their own success, without any concern over those around them, above them, or below them. As an example, Niccolo Machiavelli watched Ceseare Borgia carve out his own little empire. Borgia had used some mercenaries which was common at the time to quell unrest in a province recently taken under his control.

The officer in charge of the mercenaries did his job so well that unrest over the loss of the kingdom was quelled in record time. An unexpected outcome however was there was new unrest over the brutality and violence of the mercenaries over the previous few months. Borgia realized he was about to lose his newly won territory, and had to act quickly and decisively.

Ceseare Borgia called the mercenary commander to his headquarters out of the province for a meeting. Four days later the officer’s body, now in two pieces, was found in the province’s town square where it was left for weeks for all to see. Machiavelli realized Ceseare Borgia was a person who would do whatever had to be done in order for his goals to be achieved. He watched others at least as ruthless as Ceseare Borgia, and developed an appreciation for their abilities to get their way. No one or nothing was important enough, or loved enough to be a hindrance to their individual desire.

It has been was written about Niccolo Machiavelli, he would commit murder and sleep soundly if it improved his long turn objective. Not many of us are willing to go to those extremes for our wants to be met. Having the world, or your part of it fear, despise, and hate you, is not something most people aspire to. But when you come in contact with these people who do not act quite right, look a little closer, and ask them how they sleep at night. You might be in for quite an experience if you pay close attention to them.

Share