No matter where you live, what you do, or how young or old you are, sooner or later you know there are expectations that apply to you. Those expectations are not always stated or obvious but are there all the same. Getting along in your family group, work group, or with friends means certain expectations are met.
There is a general division of labor, that is sex, educational, and job based. Terms are used to define the types of labor are used as a rough indicator of work expectations. The terms are “Blue Collar”, and “White Collar”, define what you do for a job, and how you do it.
If you do physical work for a living you are considered a ‘Blue Collar’ worker because you wear work clothes and do physical labor. You know your job as a portion of a larger project. You require some direction and some level of supervision to be successful in your job.
If you have a college education or smart and lucky, you work in an office and you managed your own work or projects. Someone is your boss, but has little day to day interaction with you about your work. You are considered a ‘White Collar’ worker if you meet these criteria. You know what your job is, how to it, and you alone are responsible completing your work.
Growing up from young child to adult, people around you change their expectations of you as you grow. It is almost like a change from blue collar to white collar worker as you mature. As a child you are usually doing something because a parental figure told you too, and doing that something because it needs to be done. As you grow, you do more on your own because you know they need to be done.
Expectations in the work place, social circles, and families are both formal and informal. There are tasks you must complete, and certain behaviors are expected from you. In your social life, your family expects good manners, and your respect for each of them. Your friends expect you think like they do, and to be there for them if they need your help.
Informal expectations are harder to define because they are not talked about nor obvious. In a business setting, a company has policies in place that determine how employees are expected to conduct themselves, and solves differences. These are written down somewhere and everyone working for the company is expected to know them and follow them.
Informal business expectations may on occasion appear to conflict with formal expectations. For example, there may be a formal company expectation of how problems are solved. This may involve a formal process of creating a system of problem definition, all possible solutions, mapped out better solutions, leading to a best solution. Informally, the correct solution may one that is decided over a beer after work, or a weekend basketball game.
Knowing what informal expectations in your work or social group are and following them is important. Informal expectations may mean publicly supporting decisions out of your control while privately disagreeing with them. You company expects you to meet certain standards of dress, behavior and language. These are formal expectations and are written down and talked about.
Completing certain family chores necessary for family unity and happiness without being told once you reach a certain age become informal expectations. Breaking one or more of these expectations and conflict is sure to follow. If you are young adult newly living on your own, new to the workplace, or joining a new group, learning both formal and informal expectations makes your day go better.